📃 The detailed description of functionalities introduced by the Release notes are documented in the User Manual and Developer Documentation until the production release date. Make sure to revisit later on, or reach out to your Customer Success Manager if you have questions.
2026-01-09
Features
Release dates
Staging environment: 2026-01-08
Production environment: 2026-01-27
Async Events API
The Async Events API is now available for handling loyalty-related events with faster response times and more reliable processing.
Events such as customer updates, points adjustments, and checkout-related activities can now be submitted asynchronously and processed in the background.
This is especially useful during campaign launches, seasonal promotions, or flash sales, when high customer activity can generate a large volume of loyalty events in a short period.
By queueing and processing events asynchronously, delays and disruptions are reduced during peak activity. Events are tracked from the moment they are received, and in case of prolonged processing issues, failed events are retained for analysis and can be reprocessed later.
Customer import improvement
A new Customer import option is now available in the Imports module, providing more control over the quality of customer data before it is added to the system.
Customer files can be uploaded and validated before import, with clear error feedback available when corrections are needed. File headers can be mapped to customer attributes, fallback values can be defined for missing data, and value replacements can be configured to ensure consistency.
This helps ensure that only clean, well-structured customer data is imported, reduces the need for manual corrections after import, and supports more reliable segmentation and customer communication.
Fixes
Fixed issues in the Insider module where an event might have triggered workflows multiple times, ensuring that each event only triggers one workflow instance.
Fixed an issue in the Trusted sites module where certain webhook requests to Emarsys failed.
Fixed an issue in the API signature check module where enabling the module caused an exception.
Fixed an issue in the Exports module so tier names can now be included in the export file.