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Webhooks
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Antavo offers the capability to preconfigure multiple authenticated trusted sites in a single interface, streamlining the operation of outgoing webhook messages through workflows.
The Webhooks extension introduced the Webhook message workflow action node in the workflow editor. This node features a dropdown menu that enables you to select a preconfigured trusted site authentication, as opposed to the 'Webhook message (legacy)' node where all details must be added individually. We recommend using this node as it simplifies the process of configuring trusted sites, minimizing the potential for errors.
For detailed instructions on preconfiguring multiple authenticated sites, refer to the Trusted sites user manual and the description of the workflow action node.
To access the module, search for Webhooks under the Modules menu. The page consists of two sub-menus: Logs and Queue.
Logs
Here’s the log of the outgoing webhooks. The list provides the following information about each webhook message trigger attempt:
Created at | The date when the webhook message was sent |
Action | The event that triggered the webhook message |
Customer | A link to the affected customer’s profile |
Response code | The code that the external party responded with |
Status | The status code of the webhook message
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Log entries are retained for 90 days (7.776.000 seconds).
Queue
Management UI users can monitor the status of the webhook requests in case of asynchronous processing. The queue list has the following columns:
ID | The identifier of the webhook request |
Customer | A link to the affected customer’s profile |
Trusted Site | The trusted site’s name |
Retries | The number of resends. In case a webhook has failed, the system tries to send it a maximum of 5 times. |