Sailthru

Sailthru's customer engagement solution enables marketers to establish a deeper connection with their customers by providing personalized experiences across various channels, including email, web, mobile, and SMS.

Antavo’s Sailthru integration allows you to synchronize customer data between the two platforms.

To access the configuration interface, navigate to the Modules menu and search for Sailthru integration in the list.

Configuring the Antavo – Sailthru connection

Obtaining the connection data from the Sailthru platform

The setup of this integration requires inserting the Sailthru API key and secret, which can be obtained from the Sailthru platform. Navigate to API & Postbacks in the Settings page in My Sailthru, and click the lock icon to display these credentials.

Connecting Sailthru in Antavo

• Return to the Antavo Management UI, and copy the same key to the Connect Sailthru section.

• Click Connect

Customer synchronization

Once the connection is set, selecting Sailthru from the list of integrations allows you to select the customer data synchronized from Antavo to Sailthru.

Click Add new field + to configure the field synchronization between the two systems.

• The items in the left column’s dropdown called Loyalty fields display the fields found within Antavo

• Remote fields represent the equivalent fields in Sailthru

• Add more field mappings by adding new rows at the bottom

• Click Save

After saving, data from Antavo will be sent to Sailthru to update contact data. The list of contact fields is obtained from your Sailthru account.

Once a field pairing is created, it can only be reset after first deleting it by selecting the trashcan icon.