Customer actions

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The Customer actions module tracks the following details regarding customers' previously registered events:

  • The date of the first time a specific event was registered in a customer’s event history.

  • The date of the last time a specific event was registered in a customer’s event history.

  • The total number of times a specific event was registered in a customer’s event history.

These data can be accessed through workflows by using the following variables:

Data

Variable

Date of first event

{customers.extensions.{event_id}.first}

Date of last event

{customers.extensions.{event_id}.last}

Number of events

{customers.extensions.{event_id}.count}

The module does not feature a configuration interface in the Management UI. You can confirm whether the module is enabled by navigating to the Modules menu and searching for the Customer actions module in the list.