Customer actions
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      Customer actions


        Article summary

        The Customer actions module tracks the following details regarding customers' previously registered events:

        • The date of the first time a specific event was registered in a customer’s event history.

        • The date of the last time a specific event was registered in a customer’s event history.

        • The total number of times a specific event was registered in a customer’s event history.

        These data can be accessed through workflows by using the following variables:

        Data

        Variable

        Date of first event

        {customers.extensions.{event_id}.first}

        Date of last event

        {customers.extensions.{event_id}.last}

        Number of events

        {customers.extensions.{event_id}.count}

        The module does not feature a configuration interface in the Management UI. You can confirm whether the module is enabled by navigating to the Modules menu and searching for the Customer actions module in the list.


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