Create workflows To create a new workflow, click the Create new general workflow or the Create new campaign button on the sidebar depending on the workflow type you plan to configure. Campaigns require fundamental settings that you need to define …

2025-07-02 New API usage insights You can now monitor API key usage directly from the API Key Manager interface. Each key now shows how many times it was used to generate a cart request or to finalize a …

📓 Note that there is a module called Prize wheel in the Management UI which is a non-supported module. Please make sure you have the Prize wheels module enabled. The Prize wheels module enhances your loyalty program strategy with …

Ope Export details On the Export module page, you’ll find a list of previously created exports . Clicking the Details button next to any export item allows you to manage and follow up on your exports using the subtabs …

The Custom events module provides a solution for registering and rewarding customer actions that are not covered by Antavo’s built-in functionalities. You can define your events in the Custom events module configuration page and send these events through …

The page within the Security logs tab displays all actions related to login, onboarding, password reset, and multi-factor authentication events for the specific workspace. Open security_log.png When you access the Security logs tab, the page will display …

This tutorial explains how to integrate with Antavo’s APIs, Prize Wheel module, and Rewards module to incorporate a scratch card reward as a gamification feature in your loyalty program. 1. Build the scratch card You can retrieve all the …

To enhance your ability to increase average order value, frequency of purchases, and total spend, we designed workflows to empower you to fine-tune purchase incentivization in your webstore. You can set up periodic campaigns to offer your customers the …

added as literals (e.g., if you set ' @##COUPON ’, a generated coupon code could be G11COUPON or T35COUPON). If you would like to assign a generic coupon code to all customers, don’t use pattern characters, only literals (e.g …

Check and change the customer’s membership status The Membership tab can be used to view the customer’s current membership information. If the customer is enrolled in the loyalty program, you will see the date when they joined. You …

Use Customer Insights to get actionable information about your loyalty members and their activities in your loyalty program, as well as to manage customer profiles. The built-in segmentation scheme facilitates targeting customers with personalized offers. Customers page To access …

document. Selecting the data source 📓 Providing a data source and the procedure of importing historical transactions varies from the processes associated with other data models . While other data models support both CSV and JSON formats, the Historical transactions data …

club member’s first point spending action or to the date of the first such action following a limit reset. In the Spending Limit field, enter the number of club points that each club member can spend according to the …

The Multi-language module enables you to translate all the copies related to loyalty program functionalities, allowing you to display them on the membership site according to customers' language preferences. Please contact the Antavo Service Desk if you need to …

The Social follow module helps increase the number of your social media followers by offering incentives for members to follow your Twitter account or connect their Facebook profiles with the loyalty program. Enabling Twitter follow or Facebook connect activity adds …

the referrer’s point balance. If you use marketing automation to send loyalty program notifications, you can trigger an email by adding a Trigger Marketing Communication action at the end of the workflow to inform the referrer that they …

Antavo’s Points economy module consolidates the configuration interfaces of modules defining how purchased-related points are managed in the loyalty program. The following modules are integrated into the Points economy module: Incentivized purchase - Earn rules tab Checkout accept - Pending …

Antavo’s approval mechanism helps to ensure that settings and customer data modifications are legitimate before they become effective. Apart from  Management UI administrators, users with permission to update Roles can assign approval rights to others by inducing the Content …

mParticle is a customer data platform (CDP) for omnichannel consumer brands, facilitating customer data management throughout the entire customer lifecycle. Its integration with Antavo enables brands to effectively synchronize customer data and actions. This document outlines the process of configuring …

⚠️ Please note that the reward claim notification is no longer available for new implementations and is being deprecated. Please use the Trigger marketing message workflow action to communicate with your customers. The reward claim email is sent to customers …