Optimizer is an AI-powered reporting and insights tool designed specifically for loyalty programs. It helps you turn loyalty data into clear dashboards and actionable insights.
The Optimizer works as a layer on top of the Loyalty Engine. Each workspace is connected directly to your Loyalty Engine database, so every chart, goal, and analysis reflects real, up-to-date customer activity.
The Optimizer currently cannot operate without the Loyalty Engine. It uses your program data as its source and helps you make better use of it.
With the Optimizer, you can:
Define and manage Goals that represent loyalty objectives.
Assign and track KPIs to bring consistency across analyses.
Generate Charts and request AI-powered analyses to interpret trends.
Export findings and share structured insights with your team.
What does this guide cover?
Get started with your workspace and onboarding.
Create and manage goals, charts, and analyses.
Define and connect KPIs for consistent measurement.
Work with Timi AI for prompts, context, and insights.
Apply best practices and find answers to common questions.